Hardware Requirements

These configurations provide the power and stability needed to run your operations. Please contact us for configuration guidance for your company. We can help you determine if your existing hardware is capable of effectively running Keystone.

Stand-Alone / Network Workstation

ComponentRecommended
Memory8 GB (minimum)
Hard drive10 GB free hard disk space (does not include space for database files)
ProcessorIntel x86/x64 or compatible, 2 GHz minimum (quad-core x64 recommended)
Display1280 x 1024 or higher
Operating SystemWindows 11 or higher

Network Server

ComponentRecommended
Memory16 GB minimum (additional users require more RAM)
Hard drive10 GB free hard disk space (does not include space for database files) We strongly recommend a separate drive for Keystone database files
ProcessorIntel x64 or compatible, 2.5 GHz quad-core (Intel Xeon 3 GHz+ recommended)
Display1280 x 1024 or higher
Operating SystemWindows Server 2016 or higher

Please contact GivenHansco IT at 800.548.9754 to discuss your specific server hardware requirements before purchasing!

Important Notes

  • Windows desktop “S” versions are NOT supported.
  • Windows Server Essentials/Small Business Server versions are NOT supported.
  • Windows Volume Shadow Copy (VSS) must be disabled on the drive containing Keystone Accounting, Dispatch and GPS database files to avoid database corruption
  • Anti-virus/anti-malware scanning must be disabled on all database files to avoid corruption
  • Additional CPU cores and RAM are required on the server when using Remote Desktop and/or other applications on the same server.
  • Keystone FX and Datascope require additional RAM on each workstation where they are used.
  • A reliable high-speed Internet connection is required at each separate location where Keystone is installed for support purposes.
  • A hard-wired network connection is required for all servers and workstations. Workstations using VPN, remote and/or wireless network connections must be configured to run Keystone using Remote Desktop to maintain data integrity.

To view a printable version of the KEYSTONE Hardware Requirements, click the button below.