These configurations provide the power and stability needed to run your operations. Please contact us for configuration guidance for your company. We can help you determine if your existing hardware is capable of effectively running Keystone.
Stand-Alone / Network Workstation
| Component | Recommended |
|---|---|
| Memory | 8 GB (minimum) |
| Hard drive | 10 GB free hard disk space (does not include space for database files) |
| Processor | Intel x86/x64 or compatible, 2 GHz minimum (quad-core x64 recommended) |
| Display | 1280 x 1024 or higher |
| Operating System | Windows 10 or 11 (64-bit recommended) |
| Web Browser | Microsoft Edge or Internet Explorer 11 required |
Network Server
| Component | Recommended |
|---|---|
| Memory | 16 GB (minimum) |
| Hard drive | 10 GB free hard disk space (does not include space for database files) We strongly recommend a separate drive for Keystone database files |
| Processor | Intel x64 or compatible, 2.5 GHz quad-core (Intel Xeon 3 GHz+ recommended) |
| Display | 1280 x 1024 or higher |
| Operating System | Windows Server 2016, 2019,2020 or 2022 |
*No Small Business Server.
Important Notes
- Windows desktop 10/11 “S” version is NOT supported.
- These configurations provide the power and stability needed to run your operations. Please contact GivenHansco IT (800-548-9754) for configuration guidance for your company. We can help you determine if your existing hardware is capable of effectively running Keystone.
- Windows desktop versions prior to 8.1 are NOT supported.
- Windows server versions prior to 2012 R2 are NOT supported.
- Windows Server Essentials (Small Business Server) is NOT supported.
- Windows Volume Shadow Copy (VSS) must be DISABLED on the drive containing Keystone Accounting, Dispatch and GPS database files to avoid database corruption.
- Additional CPU cores and RAM will increase the performance of Keystone and other applications and are strongly recommended.
- KEYSTONE Datascope and FX requires additional RAM on each workstation where it will be used.
- A reliable high-speed Internet connection is required at each separate location where Keystone is installed for support purposes.
- KEYSTONE requires a hard-wired network connection for all servers and workstations. Workstations using VPN, REMOTE and WIRELESS network connection must be configured to run KEYSTONE using REMOTE DESKTOP to maintain data integrity.
To view a printable version of the KEYSTONE Hardware Requirements, click the button below.