"GivenHansco by far leads all others with quick response and instant connectivity to troubleshoot software hang-ups, resolve hardware issues, and minimize downtime.
The readily available staff keeps our materials flowing in the right direction day-in
and day-out."
Michael Vitale
Vitale Ready-Mix Concrete
"We have partnered with GivenHansco since 1993. As our company has grown and expanded, GivenHansco has always been there with new products and services that have helped transition us into a more profitable business. Their products are well thought out and work very well but what really separates GivenHansco from their competitors is their commitment to superior service. When we need help their support team is extremely responsive and always proficient in handling our needs."
Andrew Scrivens
Becker & Scrivens
“ABC Ready Mix has been using Keystone since 2015. We use the Accounting, Dispatch and Bathing systems. The product is fantastic, easy to use, and the customer service is awesome!”
Andrew Gilmore
ABC Ready Mix
"At CurryCrete Ready Mix, we couldn’t be happier with the service and support we’ve received from GivenHansco. From day one, their team has treated us like family — genuinely invested in our success and always ready to go the extra mile. The system setup was right on time and completely seamless, which made the transition smooth and stress-free for our entire team.
We currently use their full suite of software — from accounting to dispatch and GPS to our batch systems — and it has been a game changer for how we run our business day to day. Everything integrates smoothly and gives us the control and visibility we need across every part of our operation.
One of the things we appreciate most is that all their customer service and technical support staff are based right here in the U.S., in Ohio. You can talk to someone who understands the industry, is easy to understand, and genuinely cares about solving problems quickly and correctly.
From the salesman to the install team to the folks on the phone — everyone at GivenHansco is always happy to help. You never feel like just another customer; you're working with people who want to see your business succeed. Tech support is a dream to work with: responsive, knowledgeable, and always patient, no matter how big or small the issue.
If you're in the concrete-ready mix business and looking for a software partner that truly understands your needs, I highly recommend GivenHansco. Their commitment to customer service is unmatched, and it shows in every interaction."
Matthew Curry
CurryCrete Ready Mix